Shipping & Handling Policy
Delivery Dispatch & Order Journey
At Luxbee | Refreshed soon, our mission is to bring imagination to your doorstep—whether you’re shopping for the next trending robot kit, a sunshine-filled outdoor game, quirky building blocks, or the softest cuddle companion. We proudly deliver to families across the globe and take great care to ensure every parcel, large or small, arrives securely and swiftly.
Where We Ship
- Global fulfillment—orders accepted worldwide
- Compatible with most international addresses
- Reliable courier network offering broad coverage
Timeline: Preparing & Shipping Your Treasures
Each order starts its adventure once payment clears. Our team quickly prepares your items, from plush animals to interactive building sets. Here’s what to expect:
- Order Handling: 2–4 business days on average for preparation and verification
- Shipping Commencement: Notification sent once your package heads out
- Contactless Delivery: Many carriers now deliver without a required signature and opt for minimal handoff at the door
Estimated Delivery Windows
| Destination | Courier Partner | Expected Arrival* |
|---|---|---|
| United States | UPS/DHL/USPS | Usually within 7 days post-dispatch |
| United Kingdom | RM | Most packages arrive in 3 days |
| Australia | Fastway/Auspost | Majority within 7 days |
| New Zealand | Fastway/NZpost | Almost all within 10 days |
| European & Nordic Regions (IM, LT, LI, LU, LV, MT, NO) | RM International | Predominantly 10 days |
| Other Locations | DHL international | 10–25 days |
*These are best estimates. Factors like customs, local carriers, and peak holidays may extend delivery timeframes.
Pricing on Shipping & Fees
- Charges based on your address and package weight
- The base shipping fee is $6.99
- No hidden surcharges—full cost shown prior to payment
Delivery Guidance & Resolving Hiccups
- Please make sure your shipping info is complete and up-to-date for smooth arrivals
- In rare cases, our team may reach out by email if clarification is needed
- Customs clearance in some countries can temporarily extend shipping time
Have questions about shipping, tracking, or your order’s voyage? Our expert support team is ready to help at [email protected]—drop us a note any time and we’ll reply quickly!